PRUShield
Health Protection | Medical

PRUShield

Get the medical protection you need to enjoy better healthcare, for better lives. Elevate your well-being and that of your loved ones with our tailored health insurance plan without compromising on coverage.
Switch to PRUShield effortlessly before 31 December 2024 with PRUShield EasySwitch for better health insurance coverage. Enjoy seamless transition with continued coverage and simplified sign-up. To be eligible, customers must have an existing non-Prudential Shield plan and be aged# 50 or below.
#Refers to Age Next Birthday (ANB). T&Cs apply.
Learn more
 

What is PRUShield?


PRUShield is a MediSave-approved Integrated Shield Plan that goes beyond providing access to affordable and quality healthcare. It's about ensuring peace of mind for you and your loved ones.

Designed to complement your MediShield Life (for Singaporeans and Permanent Residents), PRUShield offers the option to pay your premiums with your Medisave (up to the Additional Withdrawal Limits).

PRUShield is also available for foreigners as a private health insurance plan, making it a versatile choice for individuals seeking medical insurance in Singapore.

Learn more about the recent PRUShield benefit changes and premium adjustments.

Additional benefits for PRUExtra Premier CoPay and PRUExtra Preferred CoPay customers

 

prupanel-connect

PRUWell Reward
Claims-based premium pricing rewards you for staying healthy. Enjoy 20% off your renewal premium if there’s no claim during the review period on your PRUExtra Premier CoPay and PRUExtra Preferred CoPay. Premium level will also remain unchanged for PRUExtra Preferred CoPay upon the next policy renewal if all claims within the same review period is a successful Panel claim1.

PRUPanel Connect
Enjoy a cashless2 and hassle-free experience at a selected panel of private and restructured hospitals, with a dedicated concierge service. Check eligibility now.

Exclusive value-added services for PRUShield customers

 

prupanel-connect

Take control of your health and wellbeing.

In today's fast-paced world, staying healthy can be challenging. That's why we have partnered with leading healthcare networks to provide you with the best tools and support. Think of us as your health partner, dedicated to enhancing your well-being and helping you become healthier and happier.

Check eligibility now and request for an online appointment to enjoy these value-added services.

Health Screening &
Vaccination
Chronic Care Management
(CCMP)
Teleconsultation
  • Basic health screening packages and vaccination services starting from S$74 (incl. GST) covering all essential screening needs
  • Fully subsidised home-based child (2 – 18 months) and senior (65 years and above4) vaccinations for Singaporean PRUShield life assured.
  • Referral to a panel specialist is available if you require a follow-up
  • Preventive ScreeningNEW: Comprising of Blood Sugar, Blood Pressure, BMI and Lipid checks at any of the 37 Raffles Medical clinics islandwide at no cost with convenient online appointment booking
  • Mental Wellness SupportNEW: Assess your current mental health by completing a PHQ-9 assessment at no cost
  • Join our Diabetes Care Programme, Hypertension Care Programme, High Cholesterol Care Programme and Mental Wellness Programme if further support is needed
  • Teleconsultation fee of S$13 (excl. GST) from 6am to 8.59pm and S$28 (excl. GST) from 9pm to 5.59am5
  • Medication delivered within 3 hours with no delivery fees6
  • Should you require a GP referral letter to a specialist, the healthcare provider will obtain your consent before Prudential contacts you
  • Prudential will assist to secure an appointment to see a panel specialist within 3 working days7
Public Service Officers and their dependents can enjoy 10% off PRUShield Premier and PRUShield Plus premiums for the first year.
T&Cs apply.
Learn more

Simplifying Your Healthcare Journey

We believe planning your healthcare should be simple.
Choosing what you need should not take more than 4 clicks.

Your health services preference First, let's understand your needs.
What level of health services are you looking for?

Your comfort level What is your preference level for privacy?

Your share of medical bill Would you like to pay for additional coverage on your deductibles and co-insurance

Our value adds What best describes your preference
for health services?

Private hospital access What level of private hospital access
would you like to enjoy?

Your share of medical bill Would you like to pay for additional coverage on your deductibles and co-insurance

Your share of medical bill Do you prefer wider coverage on deductible amount?

Your share of medical bill Would you like to pay for additional coverage on your deductibles and co-insurance

Based on your needs,
the recommended product is:.......

PRUShield Standard

Covers B1 ward in public hospitals and below.

PRUShield Premier

Covers standard rooms in private hospitals
and all public hospitals.

PRUShield Plus

Covers A ward in public hospitals and below.

PRUExtra Plus CoPay

Further lowers your out-of-pocket expenses* at public hospitals

PRUShield Plus

Covers A ward in public hospitals and below.

PRUShield Premier

Covers standard rooms in private
hospitals and all public hospitals.

PRUExtra Premier Lite CoPay

  • Basic, no-frills private hospital option to further lower part of your out-of-pocket expenses* at all private and public hospitals in Singapore
  • Very competitive premiums

PRUShield Premier

Covers standard rooms in private and all public hospitals.

PRUExtra Premier CoPay

  • ”Best of the best" option to further lower your out-of-pocket expenses* at all private and public hospitals in Singapore
  • Value-added services including cashless hospitalisation and concierge services
  • The highest premium solution for your protection needs

PRUShield Premier

Covers standard rooms in private and all public hospitals.

PRUExtra Preferred CoPay

  • ”Value-for-money" option to further lower your out-of-pocket expenses* at selected private hospitals and all public hospitals in Singapore, at a more affordable rate
  • Value-added services including cashless hospitalisation and concierge services

PRUShield Plus

Covers A ward in public hospitals and below.

PRUExtra Plus Lite CoPay

Further lowers your out-of-pocket expenses* at public hospitals

PRUShield Premier

Covers standard rooms in private and all public hospitals

PRUExtra Premier Lite CoPay

Further lowers your out-of-pocket expenses* at all private and public hospitals in Singapore

Important information

We’ve got you covered for COVID-19
  1. PRUShield Coverage for Unvaccinated COVID-19 Patients

    If you are unvaccinated against COVID-19 and are hospitalised for COVID-19 related illnesses, you will receive cover on your PRUShield Plan, subject to the standard Terms & Conditions of the PRUShield policy.

  2. Hospitalisation Cover for COVID-19 Patients

    All Singaporeans, Permanent Residents and Long-term Pass Holders, who travelled out of Singapore, including countries with Vaccinated Travel Lanes (VTLs), and are hospitalised for symptoms for COVID-19 within 14 days of their return, will receive cover on their PRUShield Plan for COVID-19 treatment received on and after 20 October 2020 onwards.

    For more information, please refer to point no, 22 on the announcement from MOH and the FAQ.

    If you travelled out of Singapore from 20 October 2020 and are hospitalised overseas due to COVID-19 infection, you will receive PRUShield coverage under Emergency Medical Treatment outside Singapore benefit. This is subject to the standard Terms & Conditions of the PRUShield policy. Day surgery and outpatient treatment are not covered.

    For businesses, our Group Medical Plan covers medical costs related to the Coronavirus Disease 2019 (COVID-19), subject to the terms and conditions of your plan.

  3. Hospitalisation Cover for Adverse Effects of COVID-19 Vaccination

    Effective 13 January 2021, PRUShield plans will provide coverage for policyholders who are hospitalised due to adverse effects from COVID-19 vaccinations, provided it is authorised by the Singapore Health Sciences Authority and administered on the recommendation of a registered medical practitioner duly licensed by Singapore Medical Council.

    From 17 June 2021, PRUShield plans will also cover adverse effects from COVID-19 vaccines administered under the Special Access Route (SAR). Coverage will be provided for COVID-19 vaccinations under the Special Access Route (SAR) until 31 December 2022.

    This supports the national COVID-19 vaccination strategy, including the recommendation to vaccinate all medically eligible persons residing in Singapore, although vaccination should remain voluntary.

    For Daily Hospital Cash Benefit, Coverage for Telemedicine and more information, please refer to our FAQ or speak to your Financial Representative or call our PRUCustomer Line at 1800 333 0 333 for assistance.

     

Coverage of Cancer Drug Treatment and Cancer Drug Service

The Ministry of Health (MOH) has released new guidelines on the cancer drug treatments that can be covered by Integrated Shield Plans. As part of efforts to reduce the cost of cancer drug treatment and keep premiums sustainable in the long-term, MOH has developed a Cancer Drug List (CDL). The CDL comprises clinically proven and more cost-effective cancer drug treatments (i.e., drugs paired with specified clinical indications, dosage form & strength, for which the drugs can be administered).

From 1 September 2022, only cancer drug treatment that are listed on the CDL and administered as per the CDL will be claimable from MediShield Life (MSHL) and MediSave (MSV). For Integrated Shield Plans (including PRUShield), the same change will take effect for policies renewed or purchased on or after 1 April 2023.

If a cancer drug treatment is not listed or not administered exactly as described in the CDL, it will not be claimable. However, customers with a PRUExtra rider will still receive up to S$150,000 coverage on selected cancer drug treatments not listed per the CDL.

The CDL is published on MOH’s website at https://go.gov.sg/moh-cancerdruglist and currently covers most cancer drug treatments approved by the Health Sciences Authority (HSA). MOH will update it every few months to keep up with medical advancements and the latest clinical evidence.

With these changes, your policy’s Outpatient Cancer Treatment benefit will be replaced with 2 new benefits; Cancer Drug Treatment benefit and Cancer Drug Services benefit; for policies renewed or purchased on or after 1 April 2023.

  1. Cancer Drug Treatment benefit – Only cancer drug treatments administered as specified on the CDL will be claimable under your Policy, up to the treatment-specific claim limits. Selected outpatient cancer drug treatments beyond the CDL will be claimable under riders. If you are currently undergoing cancer treatment, please consult your doctor early on whether your treatment is on the CDL.
  2. Cancer Drug Services benefit – Services that are part of a cancer drug treatment (including treatments not on the CDL), such as consultations, scans, lab investigations, treatment preparation and administration, supportive care drugs and blood transfusions, will be claimable under the Cancer Drug Services benefit, up to specified claims limits.

Further to that, effective from 1 December 2023, MOH has provided higher MSHL and MSV limits for patients with multiple primary cancers:

(i)

For cancer drug treatment, the limit is the sum of the highest cancer drug treatment limit among the claimable treatments received for each primary cancer in that month; and

(ii)

For cancer drug services, the limit is twice the current limit for patients with one primary cancer if the patient had received treatment for multiple primary cancers at any point in time within the same Policy Year.

In line with MOH, changes will apply to PRUShield Premier, PRUShield Plus, PRUShield Standard Plans and PRUExtra riders. For details on:

  • Revised Claims Limit
  • Multiple Cancer Drug Claims Limits
  • Support Available for Patients Undergoing Cancer Treatment and
  • Enhancement to Cancer Drug Treatment and Services for Multiple Primary Cancers


Please refer to our https://www.prudential.com.sg/prushield-changes

List of Panel and Non-Panel Providers

Panel Providers include:


  1. All Private Registered Medical Practitioners/Specialists, Private Hospitals and Private Treatment Centres listed on the PRUPanel Connect website
  2. All Restructured Hospitals and Treatment Centres

Note: PRUPanel Connect value-added services are applicable for all under (1) and a selected number of Restructured Hospitals and Medical Practitioners/Specialists under (2), all of which are listed on the PRUPanel Connect website.


Non-Panel Providers are:


  1. Non-participating specialists under Raffles Hospital
  2. Non-participating specialists under Mount Alvernia Hospital
  3. Non-participating specialists under Private Treatment Centres listed on PRUPanel Connect Website.
  4. Parkway East Hospital
  5. Thomson Medical Centre
  6. Medical Institutions categorized as Day Surgery Centres, Dialysis Centres and Oncology Clinics under the list of MediShield Institutions Participating in MediShield Life Scheme. Please refer to CPFB Website here.

‘No Access’ can be described as:


Under the PRUExtra Preferred CoPay plan, if a private hospital or private medical institution is not listed under either Panel or Non-Panel, the claim will not be admissible.

Please refer to the policy document for more information.

We reserve the right to change this Panel or Non-Panel list from time to time.

List of kidney dialysis centre eligible for waiver of pro-ration

PRUShield Plus: There will be no pro-ration for outpatient kidney dialysis treatments performed at National Kidney Foundation (NKF) and Kidney Dialysis Foundation (KDF).

Drivers of Premium

Your premiums are used to pay claims and other expenses in administering your policy*, as well as the commissions of Prudential Financial Representative or representatives of Prudential Singapore.

  2020 2023
Claims 65% 74%
Commissions and distribution costs 12% 13%
Management expenses 5% 5%

The cost of claims would change depending on the claim size and number of claims submitted by policyholders. In the past 3 years, the average bill size1 had increased by 12% and 10% in the public and private healthcare institutions respectively. The number of claims submitted per policyholder2 had also increased by 20%.

*Based on all long-term accident and health plans, including Integrated Shield Plans (IPs) and riders

Notes:
All the figures presented are gross figures
1Average bill size is calculated based on per unique Hospital Registration Number (HRN)
2The number of claims submitted per policyholder calculated is based on the unique Hospital Registration Number (HRN) count



Footnotes

1

Subject to underwriting assessment.

2

The selected specialist must be empanelled at the Panel Healthcare Institutions as indicated on our website, and the claim must be eFiled from the Hospital/Day Surgery Centre Business Office and not from the specialist clinic except for outpatient chemotherapy at OncoCare Cancer Centre and Icon Cancer Centre clinics at Mount Alvernia Hospital.

3

Terms & conditions apply. Please refer to PRUPanel Connect website.

4

Patients with severe allergies require an On-Site clinic doctor’s consultation and approval before they can proceed with a home-based vaccination.

5

Charges exclude medication.

6

Except for secured locations listed at www.prudential.com.sg/ppc-teleconsult#faq where there will be a surcharge of $15 (excluding GST).

7

On a best effort basis.

^

Only applicable to PRUExtra Premier CoPay, PRUExtra Preferred CoPay & PRUExtra Plus CoPay.

Additional Notes

For planned overseas medical treatment under PRUShield, please refer to how to submit a claim.

PRUShield is a yearly renewable plan. PRUExtra premiums cannot be paid by MediSave. Prudential guarantees lifetime coverage for PRUShield and PRUExtra inforce policies.

We reserve the right to vary the policy benefits, features, conditions, and/or name at any time by giving 30 days’ written notice to the policy owner before doing so.

You are recommended to read the product summary and seek advice from a qualified Prudential Financial Representative for a financial analysis before purchasing a policy suitable to meet your needs. Buying health insurance products that are not suitable for you may impact your ability to finance your future healthcare needs.

Premiums are not guaranteed and may be adjusted based on future claims experience. Prudential serves the right to vary premiums at any time by giving 30 days’ written notice to the policyowner before doing so. Premium rates will be based on age next birthday (for first premium) on cover start date and each policy anniversary date (for renewable premium).

This is a non-participating plan and the nature of PRUShield and PRUExtra is different from life or endowment products as it has no surrender value.

The information on this website is for reference only and is not a contract of insurance. Please refer to the exact terms and conditions, specific details and exclusions applicable to this insurance product in the policy documents that can be obtained from your Prudential Financial Representative.

The information contained on this website is intended to be valid in Singapore only and shall not be construed as an offer to sell or solicitation to buy or provision of any insurance product outside Singapore.

In case of discrepancy between the English and Mandarin versions of the product brochures, the English version shall prevail.

This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact your insurer or visit the GIA/LIA or SDIC web-sites (www.gia.org.sg or www.lia.org.sg or www.sdic.org.sg).

In the event that the policy is not suitable, the client may cancel the policy by making a written request to Prudential within the 21-day free look period. Prudential will refund any premiums paid, less medical fees, other expenses incurred and any outstanding amounts owed in connection with the policy.

Information is correct as at 1 October 2024.

This advertisement has not been reviewed by the Monetary Authority of Singapore.

How to buy health insurance online?

PRUShield is available for purchase online. Simply get an instant quote and complete the purchase in a fuss-free manner.

Public Service Officer Discount T&Cs

A. Promotion Details

  1. Definitions:
    1. “Prudential” means Prudential Assurance Company Singapore (Pte) Limited.
    2. “Promotion Period” means the period between 1 August 2023 and 31 July 2026 (both dates inclusive).
    3. “Eligible Customer” means policyholders whose proposal for any Eligible Insurance Plan is submitted to and incepted by Prudential during the Promotion Period having satisfied the eligibility criteria below.
    4. “Eligible Insurance Plan” means any of the products meeting the criteria as stated in the Promotion Table below.
    5. “Discount” means the percentage discount given to the Eligible Customer as stated in the Promotion Table below.
    6. “Promotion Table” means Promotion Table below.
    Promotion Table
    Eligible Healthcare Insurance Plan Premium Discount1
    PRUShield Premier
    OR
    PRUShield Plus
    10%

    1 Please refer to section C for details.
    Note: The Discount is not applicable for PRUExtra supplementary plans.


B. Eligibility

  1. To be eligible for the Promotion, the Eligible Customer has to satisfy the following requirements during the Promotion Period in order to receive the Discount (as defined in the Promotion Table):
    1. The Eligible Customer is a Singaporean, Permanent Resident, or a foreigner holding an “Eligible Valid Pass” recognised by the Immigration & Checkpoints Authority (ICA) and the Ministry of Manpower (MOM).
    2. The Eligible Customer is a Public Service Officer or a spouse or child of a Public Service Officer.
    3. The Eligible Customer’s age is between 1 and 75 years (next birthday).


C. Discount

    1. An Eligible Customer is entitled to receive the Discount in accordance with the Promotion Table above.
    2. Discount will be applied on the basic policy for the first policy year and is applicable to Prudential’s portion of the Integrated Shield Plan premium only.
    3. Discount is available exclusively for new-to-PRUShield customers. It does not apply to upgrades, downgrades, or switches between different PRUShield plans.
    4. The Discount in this Promotion shall be on a ‘per-policy’ basis (subject to the Terms and Conditions of this Promotion). There shall be no restrictions on the number of Discount transactions an Eligible Customer can enjoy.
    5. If the Eligible Customer is a Singaporean or Permanent Resident of Singapore, PRUShield Premier and PRUShield Plus are available as an Integrated Shield Plan (“IP”) made up of MediShield Life provided by the Central Provident Fund Board and additional private insurance provided by Prudential. The Discount is applicable to Prudential’s portion of the IP premium only.
    6. The Discount in this Promotion is not applicable should the Eligible Insurance Plan be cancelled within the twenty-one (21) day free-look period. The premium amount refunded will be based on the premium amount paid by the Eligible Customer.
    7. The Discount is not applicable should the Eligible Insurance Plan be Not Taken Up and subsequently reopened, or the Eligible Insurance Plan has lapsed and subsequently reinstated.
    8. The Discount will be applied automatically at policy issuance upon meeting the eligibility criteria.


D. General Terms and Conditions

    1. By participating in the campaign, each Eligible Customer is deemed to have accepted and agreed to be bound by these Terms and Conditions contained herein and any other instructions, terms and conditions that Prudential may issue from time to time.
    2. Prudential assumes no responsibility for incomplete, lost, late, damaged, illegible or misdirected forms or email communication, for technical hardware or software failures of any kind, lost or unavailable network connections, or failed incomplete, garbled or delayed electronic transmission which may limit an Eligible Customer’s ability to participate in the campaign.
    3. Prudential has the sole and absolute discretion to exclude any Eligible Customer from participating in the campaign without any obligation to furnish notice and/or reason.
    4. Prudential reserves the right to disqualify or disregard any Eligible Customer who does not comply with the Terms and Conditions contained herein.
    5. Prudential reserves the right to request for the Eligible Customers’ proof of eligibility, identity and/or otherwise for the purposes of verifying the Eligible Customer’s eligibility offer at the time of application. Prudential is under no obligation whatsoever to disclose the identity of the Eligible Customers or to publish the same for any reason at any point of time.
    6. By participating in this campaign, each Eligible Customer agrees and consents under the Personal Data Protection Act (Cap 26 of 2012) to the collection, use and disclosure of any and all personal data of the Eligible Customer by/to Prudential, advertising and promotional agencies of the campaign and such other third party, in Prudential’s absolute discretion, consider appropriate or necessary in connection with the campaign.
    7. If an Eligible Customer provides Prudential with personal data of any third party, that Eligible Customer hereby:
      1. Agrees on behalf of that third party to be bound by the Terms and Conditions contained herein; and
      2. Consents on behalf of that third party, to Prudential’s collection, use, disclosure and processing of his/her personal data in accordance with the Terms and Conditions contained herein
      The Eligible Customer warrants that he/she has obtained the said third party’s prior consent to such collection, use, disclosure and processing of his/her personal data by Prudential and that the personal data that the Eligible Customer provides to Prudential is true, accurate and complete.
    8. Prudential shall not be liable for any third party’s misuse of the Eligible Customer’s submitted information and photograph as a result of the Eligible Customer taking part in the campaign.
    9. Unless prohibited by law, participation in the campaign constitutes permission for Prudential, its advertising and promotional agencies to use any of the Eligible Customer’s names, and/or likeness for advertising and promotional purposes. Each Eligible Customer further agrees and acknowledges that the copyright and all other intellectual property rights in and to all photographs or audio-video or other recordings of the Eligible Customer taken or made in connection with the campaign shall vest solely and absolutely in Prudential without any compensation to the Eligible Customer.
    10. Prudential may at any time at its absolute discretion, without prior notice or assigning any reason thereof or being liable to any person, (i) suspend, cancel or terminate the campaign, or (ii) delete, vary, supplement, amend, modify any one or more of the terms and conditions of the campaign. Prudential’s determination of all matters in connection with the campaign shall be final, binding and conclusive. Prudential is not obliged to give any reason or prior notice on any matter concerning the campaign. No appeal, correspondence or claims will be entertained. Prudential has the right and discretion to determine whether a party has met the requirements of the campaign. Eligible Customers shall not be entitled to any damages or compensation whatsoever or howsoever arising as a result of such amendment, suspension or termination.
    11. By participating in the campaign, all Eligible Customers agree and undertake to, at all times, indemnify, keep indemnified, and hold Prudential, its employees and agents harmless against all losses (including direct, indirect, incidental and/or consequential losses), damages (including general, special, and/or punitive damages), demands, injuries (other than personal injury caused by Prudential’s negligence), claims, costs, penalties, interest and fees (including all legal fees as between solicitor and client or otherwise on a full indemnity basis whether or not incurred in respect of any real, anticipated, or threatened legal proceedings), howsoever caused by, arising or resulting from, whether directly or indirectly, their participation in the campaign, acceptance, and/or any breach or purported breach of these terms and conditions and/or any applicable law.
    12. In the event of any inconsistency or discrepancy between the Terms and Conditions contained herein and the contents of any brochure, marketing and/or promotional materials relating to the campaign, the Terms and Conditions contained herein shall prevail.
    13. Any trademarks, graphic symbols, logos or intellectual property contained in any materials used in connection with this campaign are the property of their respective owners. Prudential is not affiliated with, or endorsed or sponsored by, such owners and their relevant affiliates.
    14. Failure by Prudential to exercise any of its right or remedy under the Terms and Conditions contained herein does not constitute a waiver of that right or remedy.
    15. The Terms and Conditions contained herein shall be governed by Singapore law and the Eligible Customers agree to submit to the exclusive jurisdiction of the courts of Singapore.
    16. A person who is not a party to any agreement governed by these Terms and Conditions shall have no right under the Contracts (Right of Third Parties) Act (Cap 53B) to enforce any of these Terms and Conditions.

PRUShield EasySwitch T&Cs and FAQs

A. Definitions

    1. “Prudential” means Prudential Assurance Company Singapore (Pte) Limited.
    2. “Campaign Period” means the period between 1 September 2023 and 31 December 2024 (both dates inclusive) for all Eligible Insurance Plan in Table A.
    3. “Eligible Customer” means policyholder whose proposal for any Eligible Insurance Plan including supplementary plans is submitted to Prudential during the Campaign Period having satisfied the eligibility criteria below:
      1. Has an existing in-force Integrated Shield Plan (IP) or existing in-force Shield Plan providing coverage for foreigners from non-Prudential insurers (the policies should not have been substandard or rejected previously)
      2. Is 50 years old or below#
      3. Ability to provide a copy of the Certificate of Life Assurance (or its equivalent) indicating the cover start date with the existing insurer
      4. Fulfil the three health questions when applying and submit their plans electronically through a Prudential Financial Representative, Prudential Wealth Manager, or SCB Insurance Specialist
      5. Has not been hospitalised, or undergone any surgery, or made any claims in the past five years
      6. Is not currently pregnant
      7. Has no ongoing health conditions
      8. Has no insurance application(s) with any insurers that has been declined, postponed, or accepted with exclusions or special terms. This includes any moratorium underwriting or similar campaigns, in which pre-existing medical conditions are not declared upon application and are subjected to special terms and conditions
      #Refers to Age Next Birthday (ANB)
    4. “Eligible Insurance Plans” means any of the products meeting the criteria as stated in the Table A below.


B. PRUShield EasySwitch Campaign Table A

  1. Eligible Insurance Plans Customers will enjoy the below benefits1
    PRUShield Premier (a) Prudential will recognise the cover start date of the existing Shield Plan2 from another insurance provider.

    (b) Eligible Customer will answer a simplified health questionnaire instead of the full health questionnaire.
    PRUShield with
    PRUExtra Premier CoPay, or
    PRUExtra Preferred CoPay, or
    PRUExtra Premier Lite CoPay
    PRUShield Plus
    PRUShield with
    PRUExtra Plus CoPay, or
    PRUExtra Plus Lite CoPay
    PRUShield Standard

    1 The offer is applicable for new-to-PRUShield customers only. Customers should purchase any eligible PRUShield or PRUShield with PRUExtra supplementary plans to enjoy the offer.
    2 Shield Plan includes Integrated Shield Plan (IP) providing coverage to Singaporeans/PRs and Shield Plan providing coverage to foreigner.


C. Other Terms and Conditions

  1. If you enroll in PRUShield through the PRUShield EasySwitch campaign and currently have coverage under a Shield Plan2, your existing Shield coverage will be automatically terminated when your new PRUShield coverage begins. Be sure to exercise caution when answering health-related questions, particularly those concerning ongoing pre-existing conditions, to avoid the risk of unintentionally losing coverage. If you declare any health conditions after your PRUShield plan has started, the coverage of your PRUShield policy may be reassessed with exclusions applied.
  2. PRUShield will not provide coverage for any pre-existing condition before the cover start date of your existing Shield Plan2. The pre-existing conditions include symptoms or signs for which the person received medical treatment, medication, consultation, advice, or diagnosis; or that would have made a sensible person seek medical help. If your existing shield plan covers such pre-existing medical conditions, you may lose coverage for those by switching to PRUShield without explicit disclosure.


D. General Terms and Conditions

  1. By participating in the campaign, each Eligible Customer is deemed to have accepted and agreed to be bound by these Terms and Conditions contained herein and any other instructions, terms and conditions that Prudential may issue from time to time.
  2. Prudential assumes no responsibility for incomplete, lost, late, damaged, illegible or misdirected forms or email communication, for technical hardware or software failures of any kind, lost or unavailable network connections, or failed incomplete, garbled or delayed electronic transmission which may limit an Eligible Customer’s ability to participate in the campaign.
  3. Prudential has the sole and absolute discretion to exclude any Eligible Customer from participating in the campaign without any obligation to furnish notice and/or reason.
  4. Prudential reserves the right to disqualify or disregard any Eligible Customer who does not comply with the Terms and Conditions contained herein.
  5. Prudential reserves the right to request for the Eligible Customers’ proof of eligibility, identity and/or otherwise for the purposes of verifying the Eligible Customer’s eligibility offer at the time of application. Prudential is under no obligation whatsoever to disclose the identity of the Eligible Customers or to publish the same for any reason at any point of time.
  6. By participating in this campaign, each Eligible Customer agrees and consents under the Personal Data Protection Act (Cap 26 of 2012) to the collection, use and disclosure of any and all personal data of the Eligible Customer by/to Prudential, advertising and promotional agencies of the campaign and such other third party, in Prudential’s absolute discretion, consider appropriate or necessary in connection with the campaign.
  7. If an Eligible Customer provides Prudential with personal data of any third party, that Eligible Customer hereby:
    1. Agrees on behalf of that third party to be bound by the Terms and Conditions contained herein; and
    2. Consents on behalf of that third party, to Prudential’s collection, use, disclosure and processing of his/her personal data in accordance with the Terms and Conditions contained herein
    The Eligible Customer warrants that he/she has obtained the said third party’s prior consent to such collection, use, disclosure and processing of his/her personal data by Prudential and that the personal data that the Eligible Customer provides to Prudential is true, accurate and complete.
  8. Prudential shall not be liable for any third party’s misuse of the Eligible Customer’s submitted information and photograph as a result of the Eligible Customer taking part in the campaign.
  9. Unless prohibited by law, participation in the campaign constitutes permission for Prudential, its advertising and promotional agencies to use any of the Eligible Customer’s names, and/or likeness for advertising and promotional purposes. Each Eligible Customer further agrees and acknowledges that the copyright and all other intellectual property rights in and to all photographs or audio-video or other recordings of the Eligible Customer taken or made in connection with the campaign shall vest solely and absolutely in Prudential without any compensation to the Eligible Customer.
  10. Prudential may at any time at its absolute discretion, without prior notice or assigning any reason thereof or being liable to any person, (i) suspend, cancel or terminate the campaign, or (ii) delete, vary, supplement, amend, modify any one or more of the terms and conditions of the campaign. Prudential’s determination of all matters in connection with the campaign shall be final, binding and conclusive. Prudential is not obliged to give any reason or prior notice on any matter concerning the campaign. No appeal, correspondence or claims will be entertained. Prudential has the right and discretion to determine whether a party has met the requirements of the campaign. Eligible Customers shall not be entitled to any damages or compensation whatsoever or howsoever arising as a result of such amendment, suspension or termination.
  11. By participating in the campaign, all Eligible Customers agree and undertake to, at all times, indemnify, keep indemnified, and hold Prudential, its employees and agents harmless against all losses (including direct, indirect, incidental and/or consequential losses), damages (including general, special, and/or punitive damages), demands, injuries (other than personal injury caused by Prudential’s negligence), claims, costs, penalties, interest and fees (including all legal fees as between solicitor and client or otherwise on a full indemnity basis whether or not incurred in respect of any real, anticipated, or threatened legal proceedings), howsoever caused by, arising or resulting from, whether directly or indirectly, their participation in the campaign, acceptance, and/or any breach or purported breach of these terms and conditions and/or any applicable law.
  12. In the event of any inconsistency or discrepancy between the Terms and Conditions contained herein and the contents of any brochure, marketing and/or promotional materials relating to the campaign, the Terms and Conditions contained herein shall prevail.
  13. Any trademarks, graphic symbols, logos or intellectual property contained in any materials used in connection with this campaign are the property of their respective owners. Prudential is not affiliated with, or endorsed or sponsored by, such owners and their relevant affiliates.
  14. Failure by Prudential to exercise any of its right or remedy under the Terms and Conditions contained herein does not constitute a waiver of that right or remedy.
  15. The Terms and Conditions contained herein shall be governed by Singapore law and the Eligible Customers agree to submit to the exclusive jurisdiction of the courts of Singapore.
  16. A person who is not a party to any agreement governed by these Terms and Conditions shall have no right under the Contracts (Right of Third Parties) Act (Cap 53B) to enforce any of these Terms and Conditions.

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